Your Cruise Your Way Cruise Blog

While returning to New York from Bermuda this afternoon, Norwegian Crown experienced a technical issue with the ship’s starboard propeller shaft. While this has affected the speed of the ship, it has had no impact whatsoever on the safe operation of the vessel.

Unfortunately, the reduction of speed has resulted in a delayed arrival into New York. The ship will now arrive on Monday, August 27 between 6 and 8 a.m. instead of its scheduled arrival on Sunday, August 26. Once Norwegian Crown is alongside in New York on Monday, repair work will commence immediately. NCL anticipates that the repair work will be completed by the ship’s new scheduled departure time of 4 p.m. on Monday.

Embarkation will be on Monday, August 27 at approximately 1 p.m. After departing New York on Monday, Norwegian Crown will sail the following revised itinerary to Bermuda:

Day Port Arrive Depart
Mon New York, NY 4:00 PM
Tue
Wed Hamilton, Bermuda 9:00 AM overnight
Thu Hamilton, Bermuda —- overnight
Fri Hamilton, Bermuda —- noon
Sat
Sun New York, NY 8:00 AM

NCL representatives are in the process of reaching out to all embarking guests to inform them of the delayed arrival and the revised itinerary.

NCL would like to thank its guests and travel partners for their patience and understanding. The company will be refunding one seventh of the cruise fare paid in the form of an on-board credit. In addition, NCL is offering a 10 percent future cruise credit on the cruise fare paid as a gesture of goodwill.

Guests sailing on Norwegian Crown with questions can call NCL at 866-234-5615. In addition, NCL will post updates on ncl.com as needed.