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Hurtigruten Cancels Fram Cruise After Bumping Glacier

By Gregg Eppleman • Jan 3rd, 2008 • Category: Hurtigruten

Hurtigruten Cruises has announced that the MS Fram is cruising to Ushuaia, Argentina, due to an engine problemHurtigruten Fram causing the ship to drift into a glacier front at Brown Bluff on December 28th, and suffer damage to one of the lifeboats (see photo to left). According to reports from the ship, no passengers incurred any injuries and the ship suffered no other damage. The ship was able to restart its engines quickly and made its way to Chilean base Frei at King Georges Island for inspection. After receiving the inspection report, Hurtigruten officials decided to send the ship back to Ushuaia. It will arrive there today.

Hurtigruten takes safety very seriously and it is of the outmost importance that the ship and all safety equipment on board are in perfect condition. This includes replacement of the lifeboat and identifying and repairing the cause of the engine problems. The line has therefore decided to cancel the upcoming January 2 Antarctica cruise in order to accomplish those tasks. Approximately 240 passengers will be affected by this cancellation. MS Fram will resume her scheduled cruise departures on January 10.

A compensation plan has been announced for passengers affected by the MS Fram’s recent shortening of its Antarctica sailing of December 25 and cancellation of the January 2, 2008 departure. The refund amount for passengers currently aboard is in the process of being determined with information to be released immediately after passengers are notified; in the meantime, they will be offered a 30% reduction of fares for a future sailing in Antarctic or along the Norwegian coast. Passenger booked on the cancelled January 2 departure will receive a full refund of the cruise and its components as well as 50% off future Antarctica or Norwegian Coastal sailings. Hurtigruten is making every effort to book all passengers on departures that run through February, 2008. Re-bookings with the discount must be made by April 1, 2008, are non-transferrable, and can be for 2008-2009 season.

Affected passengers can contact their travel agent or Hurtigruten at (800) 323-7436 or (212) 319-1300. Press should contact Elliot Gillies at 212-724-7783 or Elliot@gilliesandzaiser.com with any questions or photo and background needs.

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  • Gregg Eppleman

    Gregg Eppleman is Gregg is an 18 year veteran of the cruise industry, has sailed on more than 50 ships, and visited Alaska, the Bahamas, the East and West Caribbean, Europe and Mexico. He is a Cunard and Princess Commodore, Cruise Baltic Specialist, Cruise West Small Ship Partner, NCL Specialist Plus, Holland America 5 Star Agent, Celebrity Special Agent, Royal Caribbean Expert Plus, Alaska, Hawaii and Tokyo Specialist.
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